1. BUYER RESPONSIBILITY:
Ready Distribution sells to qualified resellers only. The buyer is responsible for ensuring that the purchased product is installed and maintained by properly trained and legally certified technician(s). The buyer is responsible to ensure that all legal requirements are met with regard to the proper installation, maintenance and use of the product purchased. Some examples of legal certification include, but are not limited to, F.A.C.T.A. compliance, P.C.I. compliance, network security, scale weights and measures certification and scanner accuracy compliance.
The buyer is responsible for ensuring that the product is installed, used and maintained in a manner that is in accord with the manufacturer’s warranty, installation specifications and operation specifications.
- The buyer is responsible for consulting the manufacturer’s documentation for information on proper installation.
2. PAYMENT / TAX:
Ready Distribution offers the following payment options: Cash, COD - Cashiers Check or Company Check (on approval), VISA, Mastercard, American Express, Discover or Wire Transfer. Net payment terms are available on approved credit. To pay by company check, or net terms, you must submit a credit application. Credit applications are available by calling 800.255.6676. Credit applications can usually be processed in one to two business days. Relatively new businesses may require longer.
Resellers must provide Ready Distribution with a valid state tax exemption certificate (where applicable). Any buyer without a valid state tax exemption certificate must pay all applicable sales and/or use taxes shown on the invoice. In addition, the buyer remains responsible for any payment of pertinent sales and/or use tax whether or not it is on the original product invoice. Any personal property taxes assessable on the product after delivery to the carrier shall be borne by the buyer.
DROP SHIPMENTS TO THE STATE OF CALIFORNIA for resellers without a valid California Reseller’s Permit will have sales tax assessed for the total amount of taxable items plus a mark-up of 10 percent to the taxable amount, in accordance with state sales and use tax law. The tax is due even if the buyer does not have physical presence in the state of California and is due even if the buyer is not required to have a California Reseller’s Permit. For further information, please see the State of California, Board of Equalization Regulation 1706.
3. DELIVERY AND ACCEPTANCE:
Ready Distribution will provide the items as detailed on the product invoice. No guarantee is given that all of the appropriate cables or accessories are included for the proper installation and use of the product.
- The items shall be deemed accepted by the buyer when they have been physically delivered. The buyer shall inspect the items immediately upon delivery, and shall notify Ready Distribution immediately in writing of all defects in the items. Buyer shall immediately file claims with the carrier when there is evidence of shipping damage.
4. WARRANTY & DOA POLICY:
Most of Ready Distribution’s products are covered by a manufacturer’s warranty. Warranty service is handled directly by the manufacturer. Please refer to the Ready Distribution product catalog for general information about the warranty policy and contact information for individual manufacturers.
Manufacturer’s warranty and DOA policies vary; please see the manufacturer’s web site for specific warranty terms & conditions.
Ready Distribution does not provide any warranty, express or implied, beyond the manufacturer’s warranty.
5. RETURN:
All sales from Ready Distribution are final when:- The original product invoice date from Ready Distribution is more than 30 days old.
- The item is not in the original packaging, the item is missing parts and/or the item is missing any accessories
- The item is no longer in new condition, described as clean & without scratches or usage marks of any kind.
These items can be returned to the manufacturer for repair, if they are under the manufacturer’s warranty.
6. RMA POLICY:
There may be a restocking charge of up to 25% on any products that are returned as defective that have no problems. The minimum restocking charge is 5% or $25, whichever is more.
Customers wishing to return products must obtain a return authorization from Ready Distribution. Call you account representative for a Return Material Authorization (RMA) number prior to shipment.
RMA Numbers are valid for (15) fifteen days only. Product arriving at Ready Distribution without an RMA number, marked on the shipping label, will be returned unopened.
The RMA will state where the product is to be returned.
The customer is responsible for all return freight charges.
To avoid additional fees or rejection of your return, all products must be returned in new condition. Specifically, all returns must be complete with manuals, cables, static bags, etc., just as it was received.
- Returned products must be clean & without scratches or usage marks of any kind. Products must be returned in the original manufacturer’s packaging, both inside & out. Do not write on the box.
- Ready Distribution Invoice Number
- Model Number
- Serial Number
- Reason for the Return.
7. GENERAL
- Prices, product details, product specifications, terms & conditions are subject to change without notice.
Revised: 11/25/2008